We collect personal and nonpersonal information you provide and technical data generated when you use our site and attend courses, so we can deliver training, issue certificates, and keep our programs safe and compliant. We do not sell personal data.
Information we collect
We collect the information needed to register you for classes, record certifications, and manage purchases of preparedness supplies. Typical categories include:
- Contact details you provide, such as name, email, employer or organization, and job role.
- Training and certification information, including course completions, certification numbers, and class attendance.
- Payment or billing details when you purchase supplies or pay course fees, processed by our payment providers.
- Health or emergency information when required for a course, for example allergies or emergency contacts, provided voluntarily for safety during hands on training.
- Technical and usage data, such as IP address, device type, browser, pages viewed, and session activity collected by analytics and server logs.
- Preferences and communications, including opt in choices, training interests, and any messages you send us.
Why we collect information and how we use it
We use personal information for a few practical purposes: to enroll students, issue and verify certificates, deliver purchased supplies, respond to questions, and improve course content and the website. Specific uses include:
- Administering courses and issuing certifications for CPR, AED, first aid, and Basic Life Support.
- Fulfilling purchases and shipping preparedness kits curated by our FEMA certified registered nurse.
- Communicating about class schedules, policy updates, and important safety information.
- Maintaining compliance with training standards and record keeping required for organizations and employers.
- Analyzing site and course usage to improve content, scheduling, and user experience.
Cookies and tracking technologies
We use cookies and similar technologies to support the site experience, remember preferences, and collect analytical information. These tools help us understand which pages are useful, how people find our site, and whether course materials are working as intended.
Pro tip: You can manage cookie settings in your browser if you prefer to limit tracking. Blocking cookies may affect some site features.
How we share information
We share personal information only as needed to provide services or when required by law. Examples include:
- Third party processors who handle payments, hosting, analytics, and email delivery on our behalf.
- Certification bodies or employers when you request verification of a course completion.
- Legal or regulatory authorities if required to respond to a lawful request.
We do not sell personal data to third parties.
Data retention and your choices
We retain training records and related information for as long as necessary to provide services, to meet certification and regulatory requirements, and to resolve any issues. If you want to correct, update, or request removal of personal information, you may contact us using the contact form on our website or by referring to our Google Business Profile for additional contact options. We will respond to verifiable requests in a reasonable time and in accordance with applicable law.
- Identify. Tell us which information you want to access, correct, or delete.
- Verify. We will ask for reasonable verification to protect privacy and security.
- Action. We will correct, export, or remove data as required, subject to retention obligations for certifications and legal requirements.
How we protect your information
We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access and disclosure. Access to personal information is limited to team members and service providers who need it to perform their duties. While we take care to protect data, no method of transmission or storage is completely secure.
Children and student data
Our courses and materials are intended for adult learners, healthcare professionals, and authorized caregivers. We do not knowingly collect personal information from children under the age required by applicable law without parental consent. If you believe we have collected information about a child in error, please use the contact form on our site to request removal.
Key takeaway
We collect the information needed to deliver instructor led certification and to maintain accurate training records. We limit sharing, protect data with reasonable safeguards, and provide ways to request access or removal.
Frequently asked questions
What personal information do you collect when I register for a class?
We collect contact details, employer or organization information if provided, training and certification details, and any safety or health information you volunteer that is necessary for class participation.
Will you share my certification information with my employer?
We will share certification details with an employer or verifying party only when you authorize that sharing or when it is required by your organization for compliance purposes.
How can I request correction or deletion of my records?
You may request access, correction, or deletion by using the contact form on our website. We will verify requests to protect privacy and comply with retention obligations for certification records.
Do you use my data for marketing?
We may use your contact information to send information about courses and supplies if you opt in. You can opt out of marketing communications at any time via the preferences link in messages or through the contact form on our site.
Learn more and check our profile
Read reviews, get directions, or see recent updates on our Google Business Profile. To learn more about our courses and supplies, see related pages on this site.